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Are we software engineers or software systems engineers?

How many systems make up a typical software application these days? I suspect it’s more than a few. With the advent of the internet, then web-services and now the cloud, few applications are...

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Making CRM implementation and process updates as smooth as possible

While CRM implementation is often transformative to an organization's success, it can be challenging for employees to learn how to successfully operate the new software and then adopt new procedures...

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